Conditions and cancellation policies

Bookings
A deposit of 30% of your stay is required to guarantee your reservation. For stays of less than three days, a one-day deposit will be charged.
Payment methods
Payment of the deposit will be made by providing the credit card number and its expiration date. All outstanding balances are settled on the day of departure.
Accepted credit cards: VISA, MasterCard and American Express.
Notes on the rates: The rates include breakfast and 10% VAT.
Room capacity: Up to 3 people are allowed
Children Policy: Accepted upon advance request. Due to the characteristics of the hotel, no more than 2 children are accepted at the same time. We have baby cots
Arrival Policy: Arrival Time: 14:00 h. Departure time: 12:00 h.
Payment Policy: All reservations require a 30% deposit upon confirmation of the reservation to consider your reservation completed and secured.
The hotel has the right to pre-authorize the total amount of the reservation, on the credit card provided, after the FREE cancellation limit and for guarantee reasons and late cancellation charges. The remaining balance will be settled on arrival.
Cancellation Policy: Reservations can only be modified or cancelled via direct communication with the reservations department. Below you can see the applicable penalty in case of any cancellation. In case of cancellation within 14 days prior to arrival or “No Show”, 100% of the stay will be charged as cancellation fees

April / October: Cancellation 15 days before arrival: no charge Cancellation 14 days before arrival or No Show: Total charge for the entire stay Early departure: total charge for the remaining stay

May / June: Cancellation 15 days before arrival: no charge Cancellation 14 days before arrival or No Show: Full charge of the entire stay Early departure: full charge of the remaining stay

July / August / September: Cancellation 30 days before arrival: no charge Cancellation 29 days before arrival or No Show: Total charge for the entire stay Early departure: total charge for the remaining stay

Extra Services

Private transfer
Can Pardal offers a luxury transfer service to and from the airport or port. Our driver will be on site to meet you and drive you comfortably at the hotel. The approximate time is 35 to 40 minutes. The property requires your arrival details at least 72 hours before the arrival date. On request.
Champagne surprise: Surprise your loved ones with champagne and strawberries.